Incidents reported on status page for Autoehance.ai https://status.autoenhance.ai/ https://d1lppblt9t2x15.cloudfront.net/logos/51f0d5618c0a3b6a075fbd15d1db6c2a.jpeg https://status.autoenhance.ai/ en https://status.autoenhance.ai/incident/839472 Tue, 03 Mar 2026 23:46:00 -0000 https://status.autoenhance.ai/incident/839472#17234c5346b7094f249d0569220b1022ccf238b2154def22fead7b0f6d9dbb9f We are currently investigating the issues internally. For any customers who are in a rush please use AI Version "stable" instead for the time being until we're able to assess and resolve the issues. https://status.autoenhance.ai/incident/839472 Tue, 03 Mar 2026 23:46:00 -0000 https://status.autoenhance.ai/incident/839472#17234c5346b7094f249d0569220b1022ccf238b2154def22fead7b0f6d9dbb9f We are currently investigating the issues internally. For any customers who are in a rush please use AI Version "stable" instead for the time being until we're able to assess and resolve the issues. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 21:30:00 -0000 https://status.autoenhance.ai/incident/829509#d1cc4f9ce94e1c2e75d830cf7a017e59a0a34f197349ab436b6378db61de2ec6 All systems are now operational, thank you for your patience. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 21:30:00 -0000 https://status.autoenhance.ai/incident/829509#d1cc4f9ce94e1c2e75d830cf7a017e59a0a34f197349ab436b6378db61de2ec6 All systems are now operational, thank you for your patience. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 19:19:00 -0000 https://status.autoenhance.ai/incident/829509#48c36e879cd8234bdc553ab06f8343568ea68140086b8cee36a9dd8bf5ec7da9 Service to our API has been restored by our internal service provider, we will continue to monitor. Orders may take longer to process during the first few hours due to increased demand. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 19:19:00 -0000 https://status.autoenhance.ai/incident/829509#48c36e879cd8234bdc553ab06f8343568ea68140086b8cee36a9dd8bf5ec7da9 Service to our API has been restored by our internal service provider, we will continue to monitor. Orders may take longer to process during the first few hours due to increased demand. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 19:08:00 -0000 https://status.autoenhance.ai/incident/829509#3b7b99716d70a1ec0960f911782dd018170b5354100e360f4cd499eef6a6eb8f We are awaiting an update from our infrastructure provider's service support team, we expect an update from them within the hour. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 19:08:00 -0000 https://status.autoenhance.ai/incident/829509#3b7b99716d70a1ec0960f911782dd018170b5354100e360f4cd499eef6a6eb8f We are awaiting an update from our infrastructure provider's service support team, we expect an update from them within the hour. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 17:43:00 -0000 https://status.autoenhance.ai/incident/829509#e920087a9774eaaea16b1bf2f1ae184cdbf19b2f24ca9e43aa06cca2dad62045 We are completing the last final checks with our infrastructure provider, we will provide another update within an hour. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 17:43:00 -0000 https://status.autoenhance.ai/incident/829509#e920087a9774eaaea16b1bf2f1ae184cdbf19b2f24ca9e43aa06cca2dad62045 We are completing the last final checks with our infrastructure provider, we will provide another update within an hour. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 15:50:00 -0000 https://status.autoenhance.ai/incident/829509#2a552129c6fcbf53b38d7ef09ed87de6d5283b52b44c3c4150e21f88595cc6b1 We are still talking to our infrastructure provider, we expect to be able to provide another update within the next two hours. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 15:50:00 -0000 https://status.autoenhance.ai/incident/829509#2a552129c6fcbf53b38d7ef09ed87de6d5283b52b44c3c4150e21f88595cc6b1 We are still talking to our infrastructure provider, we expect to be able to provide another update within the next two hours. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 12:30:00 -0000 https://status.autoenhance.ai/incident/829509#620a274775aae20900a54d1d5c39af81ad352473d2bf34af3f384400fe05e465 We are currently investigating an internal incident, As a precautionary measure, we have temporarily suspended API access. We are working closely with our infrastructure providers to restore regular service and will provide updates as they become available. https://status.autoenhance.ai/incident/829509 Fri, 20 Feb 2026 12:30:00 -0000 https://status.autoenhance.ai/incident/829509#620a274775aae20900a54d1d5c39af81ad352473d2bf34af3f384400fe05e465 We are currently investigating an internal incident, As a precautionary measure, we have temporarily suspended API access. We are working closely with our infrastructure providers to restore regular service and will provide updates as they become available. https://status.autoenhance.ai/incident/747649 Mon, 20 Oct 2025 07:00:00 -0000 https://status.autoenhance.ai/incident/747649#c6d9d649deecf293e83bfd9c55dbd7c136176375167dffc702336baf5867794c Due to a global AWS outage services are currently degregated, there may be delays or other issues in enhancing your images We will keep you updated as we hear more from Amazon https://status.autoenhance.ai/incident/747649 Mon, 20 Oct 2025 07:00:00 -0000 https://status.autoenhance.ai/incident/747649#c6d9d649deecf293e83bfd9c55dbd7c136176375167dffc702336baf5867794c Due to a global AWS outage services are currently degregated, there may be delays or other issues in enhancing your images We will keep you updated as we hear more from Amazon https://status.autoenhance.ai/incident/736929 Fri, 03 Oct 2025 11:13:00 -0000 https://status.autoenhance.ai/incident/736929#bf9bd53066c9c325ac9579515f63f4d4c75b67934d6ee757feb917f5e05868cc We are currently experiencing extended processing times, please allow more time for the AI to process your images. Our engineering team has identified the cause and will be pushing a fix up shortly. https://status.autoenhance.ai/incident/736929 Fri, 03 Oct 2025 11:13:00 -0000 https://status.autoenhance.ai/incident/736929#bf9bd53066c9c325ac9579515f63f4d4c75b67934d6ee757feb917f5e05868cc We are currently experiencing extended processing times, please allow more time for the AI to process your images. Our engineering team has identified the cause and will be pushing a fix up shortly. https://status.autoenhance.ai/incident/555538 Sat, 10 May 2025 00:06:10 -0000 https://status.autoenhance.ai/incident/555538#4aa2f00afe087b6c4ff4cf2094187f03b8ef327c8ee03426d0b6e8b427aeeb28 Maintenance completed https://status.autoenhance.ai/incident/555538 Sat, 10 May 2025 00:06:10 -0000 https://status.autoenhance.ai/incident/555538#4aa2f00afe087b6c4ff4cf2094187f03b8ef327c8ee03426d0b6e8b427aeeb28 Maintenance completed https://status.autoenhance.ai/incident/555538 Fri, 09 May 2025 23:00:42 -0000 https://status.autoenhance.ai/incident/555538#b65426b08ec9ea5afde061847896cd79c392484b71910a19b54c071ff2d7d64b In order to increase the reliability of Autoenhance, we need to upgrade our Database. Unfortunately in order to do this we will need to put our database in read-only mode, during this time you will only be able to view and download previews for images already uploaded to Autoenhance. You will not be able to upload images or download any non-watermarked enhancements during this period. We anticipate that this migration will be completed by 2:00 UTC https://status.autoenhance.ai/incident/555538 Fri, 09 May 2025 23:00:42 -0000 https://status.autoenhance.ai/incident/555538#b65426b08ec9ea5afde061847896cd79c392484b71910a19b54c071ff2d7d64b In order to increase the reliability of Autoenhance, we need to upgrade our Database. Unfortunately in order to do this we will need to put our database in read-only mode, during this time you will only be able to view and download previews for images already uploaded to Autoenhance. You will not be able to upload images or download any non-watermarked enhancements during this period. We anticipate that this migration will be completed by 2:00 UTC https://status.autoenhance.ai/incident/555538 Fri, 09 May 2025 23:00:42 -0000 https://status.autoenhance.ai/incident/555538#b65426b08ec9ea5afde061847896cd79c392484b71910a19b54c071ff2d7d64b In order to increase the reliability of Autoenhance, we need to upgrade our Database. Unfortunately in order to do this we will need to put our database in read-only mode, during this time you will only be able to view and download previews for images already uploaded to Autoenhance. You will not be able to upload images or download any non-watermarked enhancements during this period. We anticipate that this migration will be completed by 2:00 UTC https://status.autoenhance.ai/incident/555538 Fri, 09 May 2025 23:00:42 -0000 https://status.autoenhance.ai/incident/555538#b65426b08ec9ea5afde061847896cd79c392484b71910a19b54c071ff2d7d64b In order to increase the reliability of Autoenhance, we need to upgrade our Database. Unfortunately in order to do this we will need to put our database in read-only mode, during this time you will only be able to view and download previews for images already uploaded to Autoenhance. You will not be able to upload images or download any non-watermarked enhancements during this period. We anticipate that this migration will be completed by 2:00 UTC https://status.autoenhance.ai/incident/420819 Tue, 27 Aug 2024 16:00:00 -0000 https://status.autoenhance.ai/incident/420819#330842aadb37ec41ff33e9f019740cb672b034d5e5f5e397dae4114a74665a6a We identified the root cause of the problem and have deployed a fix, HDR Grouping should work as normal. https://status.autoenhance.ai/incident/420819 Tue, 27 Aug 2024 08:00:00 -0000 https://status.autoenhance.ai/incident/420819#54fb36061689da465d9629753b75f1e82600289acd23e743e7569ae66de52f53 Our system has detected a degradation in our HDR grouper which may lead to brackets which have been recently uploaded before you start the HDR grouping process to not be detected. As a workaround, you can wait a second or two before calling the /orders/:id/merge endpoint https://status.autoenhance.ai/incident/388678 Wed, 26 Jun 2024 07:00:00 -0000 https://status.autoenhance.ai/incident/388678#2b8965795fe179e2b88dce7a3d02710e5136ee5d0e4db6578655b87822f0e0b9 Maintenance completed https://status.autoenhance.ai/incident/388678 Wed, 26 Jun 2024 05:30:00 -0000 https://status.autoenhance.ai/incident/388678#b9800368d250d1e35d74fbf626fd8dc0cb664c25f29b72196b0ff4dae06c4b49 We are performing an update to our API systems. API calls and image enhancements during this time may experience a delay.