Investigating internal incident
Resolved
Feb 20, 2026 at 9:30pm UTC
All systems are now operational, thank you for your patience.
Affected services
Updated
Feb 20, 2026 at 7:19pm UTC
Service to our API has been restored by our internal service provider, we will continue to monitor. Orders may take longer to process during the first few hours due to increased demand.
Affected services
Updated
Feb 20, 2026 at 7:08pm UTC
We are awaiting an update from our infrastructure provider's service support team, we expect an update from them within the hour.
Affected services
Updated
Feb 20, 2026 at 5:43pm UTC
We are completing the last final checks with our infrastructure provider, we will provide another update within an hour.
Affected services
Updated
Feb 20, 2026 at 3:50pm UTC
We are still talking to our infrastructure provider, we expect to be able to provide another update within the next two hours.
Affected services
Created
Feb 20, 2026 at 12:30pm UTC
We are currently investigating an internal incident, As a precautionary measure, we have temporarily suspended API access.
We are working closely with our infrastructure providers to restore regular service and will provide updates as they become available.
Affected services